Reward Your Residents. Retain Your Tenants. Grow Your Revenue.
TAKL's Resident Rewards program turns everyday household services into a loyalty engine. Tenants earn TAKL Checks on every job they book - building credits, climbing tiers, and staying engaged with your properties longer. The result: higher renewal rates, lower vacancy, and a genuine amenity that sets your portfolio apart.
Improved Satisfaction
4.8x
Higher positive review likelihood when residents have access to on-demand home services as a perk
Increased Retention
65%
Renewal rate among residents enrolled in rewards programs — reducing turnover costs dramatically
Enhanced Engagement
3.2x
Engaged residents — better property insights, lifecycle management, & higher lease renewals
The Case for Rewards
Why Resident Perks Drive LTV
- Resident turnover costs 3–5x a monthly rent — rewards incentivize renewals and reduce vacancy
- Tenants who feel valued leave fewer negative reviews and refer friends to your properties
- A tiered rewards system creates a "switching cost" — residents don't want to lose their earned status
- Rewards-active residents are 2x more likely to participate in community events and portal engagement
- Delinquency drops when tenants have a financial incentive (credits) tied to staying current
By the Numbers
Retention Impact
Renewal Rate
Rewards-enrolled residents renew at significantly higher rates than non-enrolled tenants
Lower Vacancy Cost
Reduced turnover means fewer make-ready expenses, less marketing spend, and faster re-leasing
Less Delinquency
Credits tied to account standing motivate on-time payments and lease compliance
Higher Lifetime Value
Longer tenure + on-time rent + referral activity compounds tenant LTV over multi-year leases
TAKL Rewards Program
Three Tiers. Real Credits. Happy Tenants.
Every time a resident books a job through TAKL, they earn TAKL Checks. Checks accumulate into real dollar credits that apply directly to future jobs. The more they use TAKL, the faster they climb tiers — unlocking higher earn rates and exclusive perks that keep them engaged with your property.
Bronze
1 Check per $10 spent
The starting tier for every resident. Begin earning TAKL Checks from day one — credits accumulate toward free services with no minimum spend required.
Silver
1.5 Checks per $10 spent
Unlocked after consistent usage. Silver members earn faster, building credits more quickly while getting priority booking for high-demand time slots.
Gold
2 Checks per $10 spent
The top tier for power users. Gold members earn at double the base rate, receive exclusive seasonal promotions, and get early access to new services.
How It Works
From Booking to Credit — Automatically
Resident Books
Tenant books any service via the TAKL app or co-branded link
Earns Checks
TAKL Checks are automatically awarded based on spend and tier level
Credits Accumulate
Checks convert to dollar credits in the resident's TAKL account
Redeem on Jobs
Credits apply directly to future bookings — cleaning, lawn care, handyman, and more
The Retention Flywheel
How Rewards Compound Over Time
01
Resident Onboards
Tenant receives TAKL access in their move-in packet and starts at Bronze tier
02
First Job Booked
Move-in cleaning, furniture assembly, or TV mounting — immediate value from day one
03
Checks Build Up
Regular usage earns credits and advances tier status, creating investment in the platform
04
Lease Renewal
Resident doesn't want to lose their tier or credits — a powerful, passive retention lever for PMs
Give your tenants a reason to stay — and a perk they'll actually use.
Schedule a 15-minute walkthrough to see how Resident Rewards fits your portfolio.
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